Initial Consultation
Before beginning services, we offer a virtual consultation—a "meet and greet" to ensure we’re a good fit. If we agree to move forward, the first appointment is an overview, where we’ll review developmental information, current concerns, obstacles, challenges, and successes. During this session, we’ll also discuss your diagnosis and create a treatment plan with therapeutic goals.​​

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Insurance Information
Counseling with CC does not accept insurance and is considered out of network. We understand the financial challenges that may come with therapy, and we recognize that our services may not be accessible for everyone. With this in mind, we are committed to offering referrals to community resources that provide accessible programs.

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We encourage you to contact your insurance company directly to better understand your mental health coverage. Below are some important questions to ask your insurance provider to help you make informed decisions:

• What are my mental health benefits?

• What is my deductible and has it been met?

• How many sessions are covered per year?

• What is the coverage per therapy session for out-of-network providers?

 

Insurance Codes
When submitting claims for reimbursement, the following codes are used:

• 90791 for Intake

• 90834 for Individual Therapy

• 90853 for Group Therapy

• 90847 for Family Therapy

 

Billing Information
All clients are required to pay at the time of service. We provide clients with detailed invoices that include the following information:

• Dates of service

• Procedural code

• Diagnosis code

• Amount paid

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These invoices contain everything your insurance company needs to process a claim for out-of-network reimbursement. Feel free to reach out if you need assistance with this process!

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Good Faith Estimate

The No Surprises Act, effective January 1, 2022, aims to protect consumers from surprise billing when receiving care from out-of-network providers. Under the law, healthcare providers must give clients who don’t have insurance or are not using insurance an estimate of the expected charges for medical items and services, including psychotherapy services.

 

You have the right to receive a Good Faith Estimate explaining the total expected cost of non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule a service. Your healthcare provider can give you a Good Faith Estimate in writing at least one business day before your medical service or item.

If you receive a bill of at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate or how to dispute a bill, visit www.cms.gov/nosurprises or call 1-800-985-3059.